LSEG 数据与分析业务荣获数字银行家杂志「2025 Digital CX Awards」两大奖项

Core Insights - LSEG's data and analytics business has received two prestigious awards at the 2025 Digital CX Awards, recognizing its outstanding customer analytics and insights solution, as well as the best use of AI for customer experience in wealth insights [1][3]. Group 1: Awards and Recognition - The Digital CX Awards, organized by The Digital Banker, is the only global awards program focused on digital customer service in the financial industry, highlighting the contributions of leading financial institutions and solution providers [3]. - LSEG's wealth management solutions are noted for empowering financial advisors and enhancing the investment experience for clients through advanced analytics and unparalleled data capabilities [3]. Group 2: Wealth Management Solutions - LSEG's solutions aim to improve advisor efficiency by integrating market-leading news, insights, and proprietary data, allowing advisors to focus more on business development and client relationship management [4]. - The platform enhances the investor experience by providing modern, user-friendly tools that support self-directed investment, improving decision-making and financial stability [5]. - LSEG's risk intelligence and intuitive tools streamline the client onboarding process, reducing compliance burdens and increasing customer satisfaction [6]. - The company enhances operational scale and efficiency across front, middle, and back offices while minimizing risks [7]. Group 3: Customization and Personalization - LSEG recognizes that a one-size-fits-all approach is inadequate in wealth management, offering tailored solutions to meet individual client needs [10][12]. - The company provides a next-generation advisor tool that fosters meaningful connections with clients, delivering an exceptional platform experience for both self-directed and advisory investors [15].