海底捞致歉、补偿

Group 1 - The article discusses an incident involving a mother who faced disturbances while breastfeeding in a designated nursing room at a Haidilao restaurant [1] - Haidilao responded to the situation by apologizing in the comments section and proposed a compensation plan that initially included a free meal and a 500 yuan meal card, which was later negotiated to three meal cards worth 3000 yuan [2] Group 2 - The article highlights the growing attention on customer service and facilities in restaurants, particularly regarding family-friendly amenities [1][2] - It reflects on the importance of addressing customer complaints effectively to maintain brand reputation and customer loyalty [2]