沃尔沃EX30：直售一口价客户都说贵，补贴额度高反而让人不开心

Core Viewpoint - The article discusses the sales performance and customer demographics of the Volvo EX30, highlighting its appeal to young female buyers and the challenges faced in selling the vehicle in a competitive market [2][17]. Sales Performance - The dealership sold a total of 75 cars last month, with the EX30 performing relatively well, selling 3 units [2]. - The EX30 has a significant commission structure for sales, with a total potential earning of 2,300 yuan per sale [2]. - The dealership has 5 EX30 units in stock, primarily the rear-wheel drive long-range Plus version priced at 219,800 yuan [2]. Customer Demographics - The primary customers for the EX30 are young women, often visiting the dealership while waiting for vehicle maintenance [3]. - Customers tend to have good financial backgrounds, showing a preference for the vehicle's design and safety features, although they are price-sensitive [3][8]. - A notable customer, Ms. Hou, purchased the EX30 as a gift for her father, indicating that existing Volvo owners are likely to consider the brand for new purchases [6]. Customer Feedback - Some customers express concerns about the pricing of the EX30, feeling it does not justify the cost despite being able to afford it [5]. - The EX30's design and safety features are significant selling points, but customers also compare it with other models like the Smart 1, which they find more appealing [14][16]. Competitive Landscape - The EX30 faces stiff competition from other electric vehicles, particularly from brands like Smart and BYD, which are perceived as more desirable by certain customer segments [14][17]. - The sales strategy for the EX30 includes direct sales, but the dealership still manages the invoicing, indicating a hybrid sales approach [10]. Customer Complaints - Customers have raised issues regarding the disparity in trade-in and purchase incentives, feeling that existing Volvo owners receive preferential treatment [21]. - There are complaints about the user interface of the vehicle's central control screen, which some find too rigid and lacking in aesthetic appeal [21][23]. Maintenance and Promotions - The maintenance costs for the EX30 are minimal, primarily involving filter changes, with an estimated cost of around 500 yuan per service [23]. - The dealership offers various promotional incentives, including discounts for trade-ins and additional benefits for existing customers [24].