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谷歌ToC助手炸场,飞书ToB「知识问答」跟牌 | 36氪独家
36氪·2025-05-21 10:40

Core Viewpoint - The article discusses the emergence of AI-driven tools in the workplace, highlighting Google's new AI features and the upcoming launch of Feishu's Knowledge Q&A tool, which aims to enhance productivity by providing personalized and context-aware responses based on user data [3][4][5]. Group 1: Google's AI Features - Google has officially launched its AI mode for search, featuring a Personal Context function that allows the AI assistant Gemini to access user data such as search history and emails to provide tailored responses [3]. - This new functionality enables users to receive personalized suggestions, such as specific event details from emails combined with weather information [3]. Group 2: Feishu's Knowledge Q&A Tool - Feishu is set to launch a new AI product called Feishu Knowledge Q&A, designed to serve as a company-specific AI assistant that can answer questions based on the organization's knowledge base [4]. - The tool allows users to ask questions related to their work, accessing all relevant documents and information without manual input, effectively acting like a "memory-capable intern" [4][5]. - The product has already undergone internal testing with thousands of users and is now available for trial on its web platform [8]. Group 3: Use Cases and Security - The Feishu Knowledge Q&A tool can be utilized for various scenarios, including project progress inquiries, budget checks, and generating project summaries [5]. - Security measures are in place to ensure that responses vary based on user permissions, preventing unauthorized access to sensitive company information [7].