亚朵酒店致歉

Core Viewpoint - The article discusses a recent incident at the Hangzhou Xixi Zijin Port Atour Hotel, where a guest discovered a pillowcase with the logo of a local hospital, leading to an apology from the hotel management for the oversight [3][4]. Group 1 - The hotel issued an apology on June 3, acknowledging the issue with the pillowcase and expressing regret to the affected guest and the public [4]. - The root cause of the problem was identified as a serious operational error by the hotel's laundry supplier, which has since been terminated [4]. - The hotel conducted a 100% comprehensive inspection of all room linens to ensure no similar issues were present [4].