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和AI聊完,我和爸妈「冷战」一年| 深氪lite
36氪·2025-07-10 09:00

Core Viewpoint - The article explores the increasing reliance on AI for emotional support and psychological counseling, highlighting its advantages and limitations in comparison to traditional human therapists [3][6][26]. Group 1: AI as a Psychological Support Tool - AI is being used as a high-cost-effective emotional outlet, providing immediate responses and understanding to users' concerns, which traditional therapy may lack due to resource constraints [5][7][18]. - Users like Abby prefer AI for its efficiency and ability to engage in continuous dialogue, which contrasts with the delayed responses of human therapists [9][10][12]. - The emotional value of AI interactions is significant, with over 70% of users expressing a desire to form emotional connections with AI, indicating a shift in how people seek support [18][21]. Group 2: Limitations of AI in Psychological Counseling - AI's understanding is based on pattern recognition rather than genuine empathy, which can lead to a lack of nuanced responses in complex emotional situations [20][26]. - The article emphasizes that while AI can provide emotional comfort, it is not a substitute for professional mental health treatment, especially for severe psychological issues [26][27]. - Users may become overly reliant on AI for validation, which can lead to concerns about the authenticity of their emotional experiences and the need for real human interaction [28][30]. Group 3: User Experiences and Perspectives - Users report feeling respected and understood by AI, which can enhance their self-reflection and emotional clarity, as seen in Abby's experiences [13][16][22]. - The article discusses the phenomenon where users may prefer AI's responses due to the absence of judgment and the ability to share their innermost thoughts without fear of stigma [21][24]. - There is a growing recognition that while AI can be a helpful tool, it should not replace traditional methods of self-discovery and interpersonal relationships [29][30].