对话超级碗创始人高松：规模不急一时，今年重点加密华东区域

Core Viewpoint - The company, Super Bowl, is adopting a cautious and steady growth strategy, focusing on direct management and careful site selection to enhance operational efficiency and brand integrity [3][5][36]. Expansion Strategy - Super Bowl has opened over 100 stores in 10 years, with plans to add 30-50 more stores by 2025, primarily in the East China region, including 8-9 stores in Shenzhen [3][36]. - The company emphasizes a cautious approach to expansion, learning from past mistakes related to site selection and operational complexity [5][36]. Product Development - The company has shifted its product strategy from creating "hit products" to a focus on continuous innovation and rapid product launches, with new items introduced every quarter [10][14][16]. - The average repurchase rate for new products is around 46%-48%, significantly higher than the industry average of 35% [14][38]. Market Positioning - Super Bowl has redefined its brand from "healthier McDonald's" to "Chinese-style hot light meals," aiming to cater to local tastes and preferences [10][12]. - The company recognizes the importance of understanding consumer needs and adapting its offerings accordingly, particularly in the context of the growing demand for healthy food options [12][38]. Organizational Structure - The company prioritizes building strong organizational capabilities, with a focus on hiring cross-disciplinary talent and empowering store managers to shape the brand's culture [11][40]. - Super Bowl's management structure is designed to be flat, encouraging open communication and innovation within the team [40][41]. Consumer Engagement - The company actively seeks consumer feedback through various channels, including social media, to inform product development and improve customer experience [19][23]. - Super Bowl's approach to customer engagement emphasizes the importance of understanding user preferences and quickly responding to market demands [19][23]. Competitive Landscape - The company faces increasing competition in the light meal sector, with new entrants like Nayuki Tea and KFC entering the market, but it remains focused on maintaining its unique value proposition [54]. - Super Bowl aims to differentiate itself by fostering a loyal customer base and continuously innovating its product offerings [54].