抖音整合即时零售业务，抖音超市合并至小时达｜36氪独家

Core Viewpoint - Douyin Supermarket is being merged into Douyin Xiaoshida to enhance the efficiency of instant retail business, reflecting a strategic shift in Douyin's approach to e-commerce and instant delivery services [4][9]. Summary by Sections Douyin Supermarket Launch and Initial Strategy - Douyin Supermarket was launched in the first week after the 2023 Spring Festival, aiming to provide a self-operated online grocery service similar to JD Supermarket [4]. - The initiative was intended to meet user demands for e-commerce purchasing experiences, particularly in service and logistics efficiency [4]. - The supermarket underwent a year of preparation, with pilot programs in cities like Guangzhou, Shenzhen, and Hangzhou, aligning with Douyin's strategic goal of enhancing shelf-based e-commerce [4]. Operational Model and Challenges - Unlike JD Supermarket's fully self-operated model, Douyin Supermarket adopted a mixed operation model combining consignment and self-operated sales, similar to Tmall Supermarket [4][5]. - The fulfillment capability of Douyin Supermarket has been criticized for being slower than competitors, with many products taking several days for delivery, while only a few can achieve next-day delivery [5]. Instant Retail Competition - Instant retail has become a competitive focus among major players, with Douyin Xiaoshida's prominence increasing as it is featured alongside Douyin Supermarket [6]. - Instant delivery services, such as Xiaoshida, promise delivery within one hour, covering a range of products including fresh food and daily necessities [7]. Strategic Shift Towards Instant Retail - Douyin has shifted its focus back to instant retail, especially as Douyin Supermarket's operational challenges became apparent [8][9]. - The integration of Douyin Supermarket and Xiaoshida is seen as a logical step, as both services aim to fulfill similar consumer needs, but with Xiaoshida positioned to better meet the demand for immediate delivery [9]. Market Context and Consumer Expectations - The competitive landscape has evolved, with consumers now accustomed to instant retail services from platforms like Meituan and Taobao, which can deliver within 30 minutes [9]. - Douyin's decision to prioritize instant retail aligns with market trends and consumer expectations, suggesting a strategic pivot to enhance user engagement and revenue generation [9].