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直击美团、京东外卖食堂

Core Viewpoint - The article discusses the competitive landscape of the food delivery market in China, highlighting the initiatives by major platforms like Meituan and JD.com to enhance food safety and consumer trust through new restaurant models, namely "Raccoon Canteen" and "Seven Fresh Kitchen" [1][2][8]. Group 1: New Business Models - Meituan launched the "Raccoon Canteen" brand on July 1, aiming to establish 1,200 locations nationwide over the next three years, focusing on traceability and food safety [1][14]. - JD.com opened its first "Seven Fresh Kitchen" in Beijing in July, with plans to invest over 10 billion yuan to establish more than 10,000 locations within three years [1][9]. - Both models represent a shift in the traditional food delivery industry, providing consumers with more dining options while exploring supply chain security and food safety [1][2]. Group 2: Operational Differences - "Seven Fresh Kitchen" operates on a self-managed model, aiming to capture business from "ghost kitchens," while Meituan emphasizes not competing directly with merchants [4][5]. - JD.com’s model involves a partnership with merchants, where JD.com covers costs related to rent, labor, and operations, while merchants focus on product development [4][9]. - Meituan's "Raccoon Canteen" aims to support merchants by providing infrastructure and ensuring food safety compliance through digital processes [5][14]. Group 3: Food Safety Initiatives - The "Raccoon Canteen" features 24-hour surveillance with cameras to monitor food preparation, enhancing transparency and safety [7][14]. - JD.com emphasizes strict selection of suppliers and quality assurance, which helps reduce consumer trust costs associated with food safety [9][14]. - Both companies are seen as taking a stand against "ghost kitchens," aiming to improve the overall perception of food safety in the delivery industry [14]. Group 4: Market Impact and Challenges - The rapid expansion plans of both companies could significantly alter the competitive dynamics in the food delivery market, with Meituan targeting 1,200 locations and JD.com aiming for 10,000 [1][11]. - The success of these new models will depend on their ability to scale effectively while maintaining quality and safety standards [2][11]. - The article notes that the restaurant industry is a low-barrier entry point for entrepreneurs, and the entry of large tech companies may disrupt traditional small businesses [2].