热搜第一！美团“玩不起”？最新回应来了

Core Viewpoint - The article discusses the controversy surrounding Meituan's promotion of "霸王茶姬" tea vouchers, which were initially issued but then retracted, leading to user frustration and a subsequent clarification from Meituan [2][3][5]. Group 1: Incident Overview - On August 6, Meituan launched a promotional event distributing "霸王茶姬" vouchers worth 17 yuan, which were set to expire at 23:59 the same day [3]. - Many users reported that after claiming the vouchers, they were forcibly retracted by the system, displaying messages like "self-pickup voucher unavailable" or disappearing entirely [3][5]. - Users expressed their dissatisfaction, with some stating they were unable to redeem the vouchers even after arriving at the store, and the customer service was overwhelmed with complaints [5]. Group 2: Meituan's Response - In the evening of August 6, Meituan's official Weibo account addressed the situation, explaining that the vouchers were released prematurely and encouraged users to redeem them by August 10 [9]. - The company received positive feedback from users for its transparent communication and willingness to honor the vouchers despite the initial confusion [9]. Group 3: Additional Promotions - Prior to the incident, Meituan announced plans to distribute 2.7 million cups of new milk tea vouchers to delivery riders and provide over ten thousand free "relaxation therapy vouchers" to frontline employees during the autumn season [11]. - Meituan also plans to host offline pop-up events in over 20 cities, allowing riders to receive free tea and participate in entertainment activities [13].