【独家专访】“上海最强司康”：在上海卷不动的烘焙市场开启一场单品传奇

Core Viewpoint - The article highlights the success story of "SKROLL卡特司库," a bakery in Shanghai that specializes in scones, which has become a standout in a competitive market by focusing on a niche product and leveraging unique recipes and operational strategies [3][10][44]. Group 1: Company Background - "SKROLL卡特司库" is recognized as the "ceiling" for scones in Shanghai, a city known for its intense baking competition [3]. - The founder, Alan, has over 30 years of baking experience, including significant roles in well-known brands and previous entrepreneurial ventures in Taiwan [5][9]. - The brand was built around the scone, which was initially an overlooked product in the Chinese market, leading to a surprising demand that prompted rapid growth [10][11]. Group 2: Product Differentiation - The scones are distinguished by a unique recipe that uses cream instead of water, resulting in a richer flavor and better texture compared to traditional scones [16][17]. - The production process emphasizes hand-made techniques over machine production, enhancing the quality and freshness of the scones [19]. - A diverse product matrix includes 15 flavors, with popular options like classic, cinnamon walnut, and innovative savory flavors [21][24]. Group 3: Market Strategy - The brand maintains a clear positioning, targeting a niche market rather than pursuing mass-market appeal, which allows for a focused and refined product offering [27]. - "SKROLL卡特司库" operates three stores in Shanghai, emphasizing a small but effective scale while utilizing strong private domain operations and online-offline integration [29][30]. - The use of a pre-sale production model minimizes waste and ensures that products are made to order, enhancing customer satisfaction [33]. Group 4: Future Plans and Insights - The company plans to expand further in Shanghai while continuing to innovate within its product lines, including potential new store concepts that enhance customer experience [41][42]. - Alan's philosophy emphasizes the importance of differentiation, product quality, and sustainable customer engagement over rapid expansion or gimmicky marketing [42][45].