2025年中国食品零售行业数字化研究报告

Core Insights - The food retail industry is experiencing a shift towards digitalization, driven by the inefficiencies and high losses of traditional retail formats, leading to a focus on specialized food categories and accelerating the chain process in food retail [1][6][9] - The overall digitalization level in the food retail sector is low, and the increase in chain rates will promote digital transformation, focusing on efficiency upgrades and experience reconstruction [1][9] - The digital reconstruction of the food retail industry is based on the concept of "people-goods-scene," with the cash register system serving as a key data touchpoint, alongside supply chain management and omnichannel operation systems [1][12] Digitalization Demand Background - The food retail industry has a low level of digitalization, primarily characterized by decentralized community stores and family-run shops, but is entering an accelerated phase of digital transformation due to the rise of new business formats [9] - Digitalization can integrate the supply chain, optimize procurement costs, and enhance management efficiency while reducing inventory waste [9] - The transformation will focus on improving supply chain management efficiency and reconstructing consumer experience through omnichannel operations [9] Evolution of Food Retail Formats - The transition from traditional supermarkets to specialized new formats is accelerating, with the emergence of brand snack chains, community fresh supermarkets, and other vertical formats [6] - Focusing on specific categories allows startups to quickly establish brand recognition and reduce SKU complexity, leading to lower operational costs [6] - New formats optimize supply chain efficiency by reducing intermediaries and adopting direct sourcing methods [6] Digitalization Framework - The core of food retail digitalization lies in reconstructing the collaborative relationship between people, goods, and scenes [12] - The digitalization of "people" focuses on consumer-centric omnichannel systems, while "goods" emphasizes transparent and controllable supply chain management [12] - The cash register system acts as a critical data hub, forming a "iron triangle" with supply chain management and omnichannel operation systems [12] Cash Register System Insights - The cash register system enhances operational efficiency through integrated payment, inventory management, and dynamic promotions, serving as a data hub for the food retail industry [19] - Different food categories require tailored cash register systems to meet their unique sales and promotional needs [19] - The competitive landscape shows that LeMon holds a leading market share of 38.9%, with a CR3 of 82.0% in the food retail cash register system market [21] Supply Chain Management System Insights - The supply chain management (SCM) system connects production and sales, maintaining supplier relationships and managing logistics [26] - It enhances efficiency through demand forecasting, cost control via supplier collaboration, and risk mitigation through real-time tracking [26] - The competitive landscape includes traditional ERP, comprehensive supply chain, and retail digitalization vendors, each with distinct strategies [29] Omnichannel Operation System Insights - The omnichannel operation system integrates online and offline data flows, creating a unified customer experience and enhancing marketing strategies [33] - It focuses on data accumulation, customer engagement, and operational analysis to drive business decisions [33] - The competitive landscape includes traditional ERP, marketing cloud vendors, and retail digitalization firms, all aiming to optimize their offerings [35] Future Market Outlook - The food retail market is substantial, with the GMV expected to exceed 7 trillion yuan in 2024 and grow to 8.7 trillion yuan by 2029 [38] - Growth drivers include the expansion of lower-tier markets and the rise of instant retail models, emphasizing the importance of digitalization as a competitive factor [38] - Companies that can leverage digitalization will have significant growth opportunities in the evolving market landscape [38] Digitalization Trends - The food retail digitalization vendors are building a technology ecosystem based on cloud-native architecture, data-driven approaches, and intelligent applications [45] - The integration of AI technologies into supply chain management and user operations is expected to enhance decision-making and operational efficiency [45]