Workflow
物业费,全国大跳水
36氪·2025-08-17 02:08

Core Viewpoint - The article discusses the recent trend of property fee reductions across various cities in China, driven by government policies, the awakening of homeowners' rights, and changes in supply-demand dynamics in the real estate market. The focus is on the need for property services to match their fees, as many homeowners feel they are not receiving adequate value for the fees they pay [4][8][20]. Group 1: Property Fee Reductions - A nationwide trend of property fee reductions has emerged, with cities like Chongqing, Yinchuan, Qingdao, and Wuhan seeing reductions between 20% and 35% [5][9]. - Some cities have introduced policies to reduce fees for vacant properties, with discounts reaching as high as 50% in certain areas [7][28]. - Vanke Property announced its exit from managing a community in Hubei due to unsustainable operations caused by significant fee reductions [8][29]. Group 2: Homeowners' Rights and Complaints - Homeowners are increasingly vocal about their dissatisfaction with property services, leading to a rise in complaints and demands for fee reductions [12][25]. - Many homeowners feel that the quality of services does not justify the fees they are charged, prompting collective actions to negotiate lower fees [22][20]. - The article highlights the complexity of homeowners' sentiments, with some advocating for better services while others push for lower fees, leading to a cycle of non-payment and further service degradation [18][19]. Group 3: Market Dynamics and Company Responses - The real estate market's shift from growth to a focus on existing properties has intensified competition among property management companies, affecting their financial viability [28][39]. - Despite some companies experiencing revenue growth, profit margins are declining, with many firms struggling to maintain service quality under financial pressure [37][40]. - The article notes that while some property management companies are adapting to the new market conditions, others are unable to sustain operations and are withdrawing from certain communities [29][36]. Group 4: Future of Property Management - The article suggests that simply lowering property fees is not the ultimate goal; homeowners seek a balance of quality service at a fair price [48]. - New pricing mechanisms, such as flexible pricing models, are being explored to better align service offerings with homeowner expectations [46][47]. - Experts emphasize the importance of defining service boundaries and quantifying service value to establish reasonable property fee levels [47][48].