Core Viewpoint - Ctrip has demonstrated resilience and profitability, achieving a record revenue of 53.3 billion RMB in 2024, despite challenges in the international business and airline ticket pricing [4][12]. Group 1: Company Performance - Ctrip's gross margin remains above 80%, even with slight declines due to international business impacts [4]. - The company has maintained a strong market position with a significant first-mover advantage and lower fee rates compared to domestic competitors [4]. - In Q1 2023, Ctrip's revenue reached 9.2 billion RMB, surpassing the 8.164 billion RMB from Q1 2019, indicating a recovery to pre-pandemic levels [12]. Group 2: Leadership and Management - CEO Sun Jie has been leading Ctrip for nine years, successfully navigating the company through the pandemic and into a new competitive landscape [4][11]. - Sun Jie is recognized for her unique leadership style, combining sensitivity and decisiveness, which has contributed to her effectiveness as a manager [5][10]. - Under her leadership, Ctrip has made significant strides in promoting gender equality within the company, with female executives making up approximately 40% of the management team [9]. Group 3: Challenges and Opportunities - Ctrip faces increasing competition from other online travel agencies (OTAs) and the growing trend of hotel chains establishing their own sales channels, which could impact Ctrip's commission rates [13][14]. - The company is leveraging AI and expanding its offline business to cater to the elderly demographic, which has shown a purchasing power 30% above average [15]. - Ctrip's international business revenue has increased by 4% year-on-year, now accounting for 14% of total revenue, reflecting a strategic focus on globalization and high-quality service [14][15]. Group 4: Future Outlook - Ctrip's early establishment of network effects provides a competitive edge, making it difficult for new entrants to gain market share [16]. - The company is positioned to capitalize on favorable market conditions and has a strategic focus on innovation and technology as key drivers for future growth [15][16].
携程集团CEO孙洁:模范打工人