PING AN OF CHINA(SH:601318) 经济观察报·2025-08-29 11:27Core Viewpoint - The narrative surrounding Ping An is evolving, moving beyond traditional insurance metrics to embrace a comprehensive financial and healthcare model, driven by technology and innovation [1][25][35]. Group 1: Company Overview - Ping An has transformed from a traditional insurance company into a comprehensive platform with a market capitalization exceeding 1 trillion yuan and a customer base of 247 million [14][16]. - The company reported a parent operating profit of 77.73 billion yuan (+3.7%) and a net profit of 68.05 billion yuan, with a mid-year dividend of 0.95 yuan per share (+2.2%) [6][16]. Group 2: Technological Integration - Ping An is leveraging technology to enhance its services, with AI covering 80% of customer service needs and a significant reduction in service costs [7][19]. - The company has developed a dual connection model where customer data is utilized to provide personalized services, transforming insurance from a transactional product to a lifelong companion [9][10]. Group 3: Strategic Positioning - The strategic shift from "product supply" to "ecosystem empowerment" reflects a broader trend in the financial industry, aligning with national policies to stimulate domestic demand and consumption [22][32]. - Ping An's comprehensive financial model is validated by its performance metrics, including a customer retention rate of 96.9% for policies and a significant increase in the average number of contracts per customer [16][20]. Group 4: Market Response - The stock performance of Ping An has been strong, with A-shares and H-shares rising over 40% and nearly 70% respectively in the past year, indicating positive market sentiment towards its strategic direction [6][34]. - International capital is beginning to reassess Ping An's valuation, recognizing its potential as a technology-driven financial entity rather than a traditional insurance stock [35][36]. Group 5: Future Outlook - The integration of healthcare services into Ping An's financial offerings is expected to drive future growth, with the company aiming to create a seamless ecosystem for health management and financial services [20][24]. - The company's focus on customer lifecycle value (LTV) is set to redefine its valuation framework, moving away from traditional metrics like PE and PB ratios [30][34].