西贝的问题不是有没有预制菜

Core Viewpoint - The controversy surrounding the use of "pre-prepared dishes" at Xibei was ignited by a comment from Luo Yonghao, leading to a strong response from Xibei's founder, who denied the allegations and emphasized their cooking practices [2][4][6]. Group 1: Company Response - Xibei's founder, Jia Guolong, firmly denied the use of "pre-prepared dishes," stating that all dishes are made from pre-processed ingredients with final cooking done in-store [4][6]. - To address the concerns, Xibei announced that all 370 locations would open their kitchens for public viewing starting September 12, allowing customers to observe the cooking process [8]. - Jia Guolong indicated intentions to sue Luo Yonghao for his comments, while Luo responded by offering a reward for evidence supporting the claim of Xibei using pre-prepared dishes [8][12]. Group 2: Definition and Standards - The definition of "pre-prepared dishes" was clarified by the State Administration for Market Regulation, which stated that dishes made in central kitchens and then frozen or packaged do not fall under this category [12]. - Xibei's practices involve pre-processing ingredients but require final cooking steps to be completed in-store, which aligns with the definition of "pre-processed ingredients" rather than "pre-prepared dishes" [12][13]. - The lack of a clear standard for what constitutes "pre-prepared dishes" has led to public confusion, as many consumers may equate central kitchen processing with pre-prepared dishes [12][13]. Group 3: Consumer Perception - Consumer sentiment towards Xibei has been affected by perceptions of high prices and dissatisfaction with food quality, with some customers recalling previous positive experiences that have since declined [14][20]. - Luo Yonghao's comments resonated with consumers who feel that Xibei's dishes are overpriced and lack flavor, leading to discussions about the restaurant's overall value proposition [14][20]. - The ongoing debate highlights the challenges faced by the restaurant industry in maintaining quality and transparency while navigating consumer expectations and regulatory definitions [12][20].