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召回近5万台,小鹏P7+转向机故障终有说法

Core Viewpoint - Xiaopeng Motors announced a recall of 47,490 P7+ vehicles due to steering system failures, which have been reported by numerous owners since May 2023 [1][2][4] Group 1: Recall Details - The recall affects P7+ vehicles produced between August 20, 2024, and April 27, 2025, starting from September 15, 2025 [1] - The steering system failure is attributed to poor contact in the steering assist motor sensor wiring, which can lead to signal fluctuations and potential steering failure [4] - Xiaopeng Motors will replace the affected steering assemblies free of charge to eliminate safety risks [4] Group 2: Customer Reactions and Controversies - Customers expressed dissatisfaction with Xiaopeng's handling of the recall, accusing the company of "stealth recalls" and inadequate communication regarding the issues [7] - Reports indicate that some customers were unaware of the problems until they searched online, highlighting a lack of transparency from the company [7] - Complaints have surfaced about temporary fixes, such as applying industrial glue to wiring connections, which did not resolve the underlying issues [7] Group 3: Industry Context and Implications - The recall has garnered significant public attention, contrasting with traditional automakers like Ford and Volkswagen, whose recalls typically receive less media coverage [9][11] - New energy vehicle manufacturers, like Xiaopeng, face heightened scrutiny due to their reliance on advanced electronic systems, which can lead to unfamiliar issues for consumers [12] - The rapid dissemination of information on social media amplifies the impact of recalls for new energy vehicle companies, making timely and responsible communication crucial for maintaining consumer trust [12]