西贝贾国龙道歉秒变脸：一边说 “应对方式有错，改”，一边骂罗永浩 “网络黑社会”。网友：这什么脑回路

Core Viewpoint - The founder of Xibei, Jia Guolong, acknowledged his mistakes in handling customer feedback and expressed a commitment to transparency and learning from competitors like Pang Donglai [2][4]. Group 1: Customer Feedback and Response - There has been a significant increase in complaints about Xibei, particularly following their attempt to engage customers through kitchen live streams, which backfired [4]. - Jia Guolong's public apology reflects a shift in strategy to prioritize customer satisfaction and transparency in operations [2][4]. Group 2: Regulatory Environment - A draft national standard for pre-prepared food has passed expert review and will soon be open for public consultation, indicating a move towards stricter regulations in the food industry [4]. - The new regulations will require restaurants to disclose their use of pre-prepared foods, impacting how companies like Xibei operate [4]. Group 3: Public Relations and Media - The media, including Xinhua News Agency, has taken a stance on the issue, emphasizing the importance of transparency regarding the use of pre-prepared foods in restaurants [4]. - Influencer Luo Yonghao's involvement in the situation has drawn attention, with him expressing a desire for a direct conversation with Jia Guolong to address the contradictions in his statements [8].