Group 1 - The core viewpoint of the article revolves around the public apology issued by Xibei, acknowledging a significant gap between their production processes and customer expectations, leading to a commitment to rectify these issues [3][4]. - Xibei has outlined nine specific corrective actions, including the decision to stop using genetically modified soybean oil and to adjust their central kitchen processing to on-site preparation at stores [4][5]. - The company has set a deadline to complete these adjustments by October 1, 2025, indicating a structured approach to addressing customer concerns [5]. Group 2 - The article highlights the ongoing conflict between Xibei's founder, Jia Guolong, and public figure Luo Yonghao, with Jia's derogatory remarks about Luo being noted, which adds to the controversy surrounding Xibei [6][8]. - Luo Yonghao has publicly challenged Xibei's practices, questioning their transparency regarding pre-prepared dishes and the implications of their business decisions on customer trust [9]. - The public response to Xibei's apology has been overwhelmingly critical, with comments reflecting a sentiment that the company is deflecting blame onto customers rather than taking full responsibility for its actions [10][11].
罗永浩继续硬刚西贝,6 连问怼向 9 条整改。网友神吐槽:只有顾客是现宰的
程序员的那些事·2025-09-15 12:22