Core Viewpoint - The article discusses the challenges faced by the hotpot restaurant chain "Tai Er" amid controversies surrounding the use of pre-prepared dishes, particularly in the context of the recent "Xi Bei" incident, which has heightened consumer scrutiny on food quality and preparation methods [5][10]. Group 1: Company Overview - Tai Er has gained popularity for its unique dining experience, including long wait times and strict dining rules, but is now facing allegations of using pre-prepared ingredients, which contradicts its branding as serving "live fish" [6][10]. - The company has seen a significant decline, closing 65 stores in the past year and experiencing a sharp drop in revenue, with a reported income of 1.949 billion yuan, down 13.3% year-on-year [8][21]. Group 2: Market Context - The pre-prepared dish controversy has become a nightmare for many restaurant brands, as consumer perception can quickly turn negative, impacting sales and brand reputation [10][14]. - The Chinese sauerkraut fish market is projected to grow at a compound annual growth rate of 33.7% from 2018 to 2024, with the market size expected to exceed 80 billion yuan by 2025, indicating significant consumer potential [17]. Group 3: Strategic Responses - In response to the controversies, Tai Er has initiated a transformation strategy, including the introduction of "fresh live concept stores" and expanding its menu to include other core items like fresh chicken and beef, aiming to diversify its offerings and reduce reliance on sauerkraut fish [22]. - The company is also adapting its dining policies to attract family customers by allowing larger groups and introducing new cooking styles, which marks a shift from its previous strict dining rules [22]. Group 4: Future Outlook - The ongoing pre-prepared dish debate presents both a challenge and an opportunity for Tai Er to redefine its brand narrative and potentially regain consumer trust through genuine quality improvements [22][24]. - As competition intensifies and consumer interest wanes, the company must focus on building long-term brand loyalty and differentiating itself in a crowded market to avoid stagnation [24].
又一个“西贝”暴雷!3亿中产天塌了