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美团会员6个月,本地生活的价值底座是什么?
36氪·2025-09-30 13:08

Core Viewpoint - Meituan continues to enhance its membership benefits, focusing on user experience and emotional connection, while maintaining a free membership model to attract a broader user base [3][4][6][14]. Membership Benefits Upgrade - As of September 30, Meituan's membership benefits have been upgraded, introducing new features centered around "priority queuing" and "worry-free services" [4][10]. - New benefits include "1-on-1 urgent delivery," "airport fast track," and "priority car dispatch," aimed at reducing waiting times for members [4][11]. - The "Membership Center" has been revamped for easier access to benefits and activities, enhancing user experience [4][14]. Membership System Characteristics - Meituan's membership system, launched on March 31, aims to cover various local lifestyle scenarios without charging fees, differentiating it from other platforms that focus on high-net-worth users [6][7][14]. - The system is designed to create a sense of belonging and recognition among users, moving beyond just cost-saving features [15][16]. User Engagement and Recognition - The emotional connection with the membership system has strengthened, as evidenced by user engagement metrics, with over 10 million users achieving membership level upgrades by Q2 2025 [15][16]. - The introduction of exclusive experiences, such as concert viewing benefits, has further enhanced user loyalty and social sharing [15][16]. Business Implications - The membership system serves as a foundational infrastructure for Meituan and its merchants, allowing for refined user segmentation and targeted marketing strategies [18][20]. - By leveraging a large user base of 770 million, Meituan aims to help merchants optimize their marketing resources and reduce price competition [19][20]. Future Outlook - Meituan's membership system is envisioned as a "super interface" that connects various lifestyle services, enhancing user engagement and driving cross-business sales [24][26]. - The long-term goal is to create a widely accepted membership card that offers discounts and benefits across multiple sectors, positioning Meituan as a leader in the local lifestyle market [26].