售后关怀季：莱伯泰科工程师揭秘ICPOES 1000的“长寿秘诀”

Core Viewpoint - The article emphasizes the importance of high-quality after-sales service in the scientific instrument industry, highlighting the "Customer Care Season" initiative aimed at enhancing user experience and addressing equipment operation challenges through proactive support and deep service [2]. Group 1: Customer Care Season - The "Customer Care Season" is a large-scale public after-sales service event organized by the Instrument Information Network in collaboration with multiple brand partners, now in its fifth edition [2]. - The initiative includes free on-site inspections, remote guidance, and after-sales live broadcasts to provide in-depth services to users in the scientific and industrial sectors across the country [2]. - The event showcases strong industry influence, with participation from renowned brands such as Thermo Fisher, Shimadzu, Danaher Group, Jena, and HORIBA, demonstrating a commitment to customer value and service quality [2]. Group 2: Industry Impact - The initiative aims to enhance user experience and solve operational challenges related to equipment, reflecting the industry's focus on customer satisfaction [2]. - The service network covers multiple regions nationwide, reaching universities, research institutes, and enterprises, thereby promoting a culture of "proactive after-sales and meticulous service" [2].