“小米汽车突然自己开走”？最新回应

Core Viewpoint - Xiaomi has taken immediate action to investigate the incident involving a vehicle reportedly moving on its own, confirming that the vehicle's data aligns with the commands issued from the user's iPhone, thus ruling out any quality issues with the vehicle [1][2]. Group 1 - Xiaomi established a special task force to investigate the incident and collaborated with users to verify the situation through mobile app operation logs and vehicle data [1]. - The investigation revealed that the vehicle received a parking assist command from an iPhone 15 Pro Max, which activated the parking assist feature and initiated the vehicle's exit from the parking space [2]. - A misunderstanding occurred due to confusion between the device identifiers during customer service communication, leading to incorrect information being conveyed to the user, for which Xiaomi has apologized and committed to improving service processes [2].