虎嗅APP·2025-10-16 10:31Core Viewpoint - Five Chinese car manufacturers, including BYD and Zeekr, are facing potential fines in Australia for allegedly monopolizing after-sales services by not disclosing diagnostic software and repair parameters, which hinders independent repair shops from servicing their vehicles [5][7]. Group 1: Cost of Repair for New Energy Vehicles - The repair costs for new energy vehicles (NEVs) are significantly higher than for traditional fuel vehicles, with minor accidents costing between 5,000 to 15,000 yuan for NEVs compared to 2,000 to 8,000 yuan for fuel vehicles [10]. - In severe collision cases, the repair costs for NEVs can exceed the cost of purchasing a new vehicle, while fuel vehicles can still be repaired for 50,000 to 150,000 yuan [10]. - The high repair costs are attributed to expensive parts, advanced technology, and the complexity of repairs, such as the need for specialized equipment and software access [11][30]. Group 2: Challenges in After-Sales Services - Many car manufacturers impose strict warranty conditions that require repairs to be conducted at authorized service centers, limiting options for vehicle owners and increasing repair costs [13][15]. - Authorized service centers often prefer to replace parts rather than repair them, leading to higher costs for consumers [16]. - The lack of detailed repair data from manufacturers makes it difficult for independent repair shops to standardize their processes, further complicating repairs for NEVs [19][20]. Group 3: Market Dynamics and Future Outlook - The number of independent repair shops for NEVs is significantly lower than for fuel vehicles, with only 20,000 to 30,000 such shops compared to around 400,000 for fuel vehicles in China [29]. - The repair market for NEVs is expected to remain high due to the complexity of the technology and the manufacturers' reluctance to share repair data, which may not change until a larger number of vehicles are out of warranty [30][31].