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新CEO王守诚上任后首次访谈:永辉已经走出了危险期

Core Viewpoint - The acquisition of Yonghui Supermarket by Miniso has led to significant changes in the company's operational model, focusing on the "Fat Donglai" approach to enhance customer experience and operational efficiency [2][4]. Group 1: Acquisition and Leadership Changes - Miniso announced the acquisition of Yonghui Supermarket for nearly 6.2 billion yuan on September 24 last year, which raised questions about the strategic implications of this move [2]. - Yonghui Supermarket appointed Wang Shoucheng as the new CEO, marking a shift towards a more stable phase in the company's transformation efforts [4][5]. Group 2: Transformation and Operational Improvements - The transformation plan includes a three-year strategy, with current efforts being in the initial stages of adopting the "Fat Donglai" model [5]. - Yonghui has seen an average customer net promoter score (NPS) exceeding 40% across 102 transformed stores, with an average customer traffic increase of 80% [4]. - Over 60% of the transformed stores have achieved profitability levels surpassing their highest values in the past five years [4]. Group 3: Cultural and Structural Changes - The company has undergone extensive restructuring in its organizational framework, supply chain, and cultural development, aiming to align more closely with the "Fat Donglai" ethos [4][10]. - Yonghui has established 26 major districts to enhance operational efficiency, allowing for synchronized learning and implementation of transformation strategies [11][12]. Group 4: Addressing Corruption and Ethical Practices - Yonghui has taken a firm stance against corruption, implementing various mechanisms to guide employees towards ethical practices and enhance personal value without resorting to unethical means [14][15]. - The focus has shifted from profit maximization to customer satisfaction and product sales rates, aiming to foster a more transparent and cooperative relationship with suppliers [16]. Group 5: Self-Branding and Market Positioning - Yonghui is developing its private label products by leveraging its scale advantages and ensuring stable quality and supply through strong partnerships with suppliers [23][26]. - The company aims to achieve profitability not through high margins but by increasing sales volume and optimizing cost structures [27]. Group 6: Future Outlook and Independence - Yonghui is committed to establishing its unique path while learning from the "Fat Donglai" model, with aspirations to create a distinctive business model that reflects its values [30][31]. - The company has successfully navigated through a critical phase of transformation, with plans to refine its operations further over the next three to five years [43].