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破局与重构:2025 空调行业趋势与消费需求白皮书
艾瑞咨询·2025-10-21 00:06

Core Viewpoint - The air conditioning industry is undergoing a critical phase of "breaking through and restructuring," driven by policies promoting low-carbon transformation, extreme high temperatures, and consumer subsidy policies, leading to increased market demand. The shift in consumer preferences from basic temperature control to "comfort + health + high-end" has emerged as a new growth point for the industry [1]. Group 1: Environmental Factors - The dual drivers of policy and technological innovation are reshaping the air conditioning market, emphasizing energy efficiency and low-carbon transformation, which are crucial for the industry's long-term development [2]. - National subsidy policies have reduced consumer purchase costs, while extreme high temperatures have directly stimulated market demand, enhancing air conditioning sales and positively impacting the related supply chain [3]. Group 2: Market Dynamics - The air conditioning market is entering a mature phase with stable growth, where online sales account for 60% of the market, and traditional e-commerce remains the core traffic entry point. Price differentiation is evident, with low-priced and high-priced segments both seeing increased market share [5]. Group 3: Consumer Demand - Social media discussions reflect the evolving demands for air conditioning, with energy efficiency, comfort, cooling performance, aesthetics, and health becoming the top ten topics of interest for consumers in 2025 [9]. - The evolution of air conditioning from a "single temperature regulator" to a "quality lifestyle hub" that integrates comfort, health, and aesthetics is evident, with a focus on improving air quality and harmonizing with home decor [11]. Group 4: Trends and Opportunities - The high-end air conditioning market is evolving towards a comprehensive experience that combines "extreme comfort + health purification + aesthetic integration + smart connectivity" [13]. - The transition from "selling products" to "selling lifestyles" is highlighted, focusing on specific living scenarios, spatial functions, and emotional needs of users [15]. Group 5: Consumer Segmentation - The main consumer groups for air conditioning are shifting, with post-2000s and post-1990s families becoming the primary buyers, particularly in first-tier cities where comfort is a significant concern [19]. - The motivation for purchasing air conditioning is evolving from basic needs to a desire for higher quality, better experiences, and compatibility with home environments [21]. Group 6: Purchase Channels and Decision Factors - JD.com has established itself as the primary information channel and ordering platform for air conditioning, with social media and short video platforms playing a significant role in consumer awareness [24]. - Consumers are increasingly rational and mature in their purchasing decisions, focusing on performance, quality, and comprehensive experience rather than just price sensitivity [28]. Group 7: Product Features and Consumer Feedback - High satisfaction rates (over 99%) for features like "no wind feeling," "soft wind," and "quiet operation" indicate strong consumer preference for comfort and health functionalities in air conditioning products [56]. - The integration of health features, such as air purification and self-cleaning technologies, is becoming a key selling point, enhancing the overall value of air conditioning products [55]. Group 8: Collaborative Innovations - JD.com collaborates with various air conditioning brands to promote a new ecosystem focused on comfort and health, responding to the trend of upgrading from basic temperature control to quality experiences [59]. - Notable products like Gree's AI Energy Prince Pro and Haier's Comfort Wind series exemplify the industry's shift towards smart, energy-efficient solutions that cater to modern air quality management needs [61][63].