XIAOMI(HK:01810) 21世纪经济报道·2025-10-23 03:08Group 1 - The core viewpoint of the article highlights the controversy surrounding Xiaomi's SOS system, with the company denying claims of immediate connection times and asserting that such claims are false and defamatory [1][2] - Xiaomi's Vice President, Li Xiaoshuang, stated that the company will pursue legal action against those spreading false information about the SOS system [1] - Previous incidents involving the SOS system have raised concerns, including a case where a Xiaomi car owner experienced brake failure and faced long wait times for assistance, which the company attributed to high call volumes [2] Group 2 - Xiaomi has faced criticism for its marketing practices, particularly regarding misleading advertising that features large claims with small disclaimers, such as limited availability of services and conditions for free offerings [4] - The company has acknowledged issues with its customer service response times and has initiated recruitment efforts to improve service levels [2]