花旗:5年内将成用户“商品发现”主渠道!AI代理重塑电商格局
美股IPO·2025-10-28 03:43

Core Insights - A new wave of "Agentic Commerce" driven by AI is emerging, which will transform user shopping experiences and reshape the entire e-commerce competitive landscape and value chain [1] - AI agents are expected to become the primary channel for product discovery within five years, with 2026 predicted to be a significant turning point for market penetration [4] Group 1: Definition and Scope of Agentic Commerce - Agentic Commerce encompasses the entire shopping process from discovery, research, to purchase, rather than just facilitating transactions [3] - Current examples of early-stage developments in Agentic Commerce include OpenAI's "Instant Checkout," Amazon's Rufus, Walmart's Sparky, and Google's Gemini shopping tool [3] Group 2: Market Predictions - Experts predict that by the 2025 holiday shopping season, the penetration rate of Agentic Commerce could reach 20%, with a more ambitious forecast of 50% by 2026 [4] - A recent survey by Epsilon indicates that 23% of consumers plan to use AI/chatbots for shopping this holiday season, with the figure rising to 44% among Generation Z [5] Group 3: Competitive Landscape - The core battleground for this transformation is "Owning the Glass," referring to control over applications, browsers, and operating systems [6] - The rise of Agentic Commerce will significantly impact the online advertising ecosystem, shifting focus from traditional SEO to Agentic Commerce Optimization (ACO) [6] Group 4: Brand Importance - The importance of brands is expected to increase, as strong brand recognition will be crucial in influencing AI recommendations and user choices [7] - Investors need to reassess the value of companies with strong brand assets in the evolving e-commerce ecosystem [8] Group 5: Company Strategies - Amazon is currently employing a "walled garden" strategy to prevent AI agents from scraping its website data, which protects its core review and content assets [9] - Google maintains a strong position in e-commerce due to its Gemini model and extensive product catalog, actively responding to competition through integration and new protocols [9] - OpenAI, with over 800 million weekly active users and partnerships with Etsy, Shopify, and Walmart, is leveraging its first-mover advantage, while Walmart views its collaboration with OpenAI as a significant opportunity to challenge Amazon [9]