第一批喜茶加盟商，迎来史上最艰难的一年｜深氪

Core Viewpoint - The article discusses the challenges and strategic shifts faced by Heytea as it navigates the complexities of franchise operations and market positioning, highlighting the tension between rapid expansion and maintaining product quality [5][12][18]. Group 1: Franchise Operations - In November 2022, Heytea opened its franchise model, but by November 2025, the first batch of contracts is set to expire, leading to critical decisions for franchisees regarding renewal [5][80]. - As of October 2023, Heytea had 3,977 stores, down from 4,477 at the end of the previous year, indicating a closure rate of approximately 500 stores annually, which is higher than other brands in the industry [7][44]. - Franchisees have expressed dissatisfaction with the company's management practices, feeling that their concerns are not taken seriously, leading to a breakdown of trust [9][70]. Group 2: Strategic Decisions - Heytea's decision to pause franchise expansion in February 2023 was attributed to management pressures from rapid growth and negative publicity surrounding franchise operations [10][12]. - The company aims to shift focus from aggressive expansion to product innovation to maintain brand reputation and profitability [12][18]. - By 2025, Heytea is expected to be more restrained in its operations, emphasizing quality over quantity [13][66]. Group 3: Market Positioning - The competitive landscape has changed, with brands like Gu Ming and Mi Xue Bing Cheng achieving significant market presence through standardization and efficiency, contrasting with Heytea's focus on product uniqueness [17][18]. - Despite initial success following the franchise launch, Heytea's sales declined, with 2022 revenue at approximately 4.694 billion yuan, down from 5.352 billion yuan in 2021 [28][25]. - The brand's identity has become muddled due to price cuts and rapid expansion, leading to consumer perceptions of declining quality [64][66]. Group 4: Franchisee Challenges - Franchisees face high operational costs, with monthly revenue targets set at 150,000 yuan to avoid losses, compared to lower targets for competitors like Luckin Coffee [73][74]. - The complexity of Heytea's product preparation and stringent quality controls have resulted in high labor costs and operational pressures for franchisees [73][74]. - Many franchisees are struggling to remain profitable, with some considering leaving the brand due to the financial burden and operational challenges [82][84].