抉择时刻：喜茶加盟商，站在退场边缘 | 深氪

Core Viewpoint - The article discusses the challenges faced by Heytea as it shifts from a rapid expansion model to a more cautious approach, emphasizing product innovation over scale, which contrasts with the industry's trend towards standardization and efficiency [5][14][20]. Group 1: Franchise Decisions - In November 2022, Heytea opened its franchise model, and now, three years later, the first contracts are expiring, leading to critical decisions for franchisees regarding renewal [6][5]. - Heytea announced a pause on new franchises in February 2023, following a significant number of underperforming stores being closed, with over 500 stores shut down in a year, a rate higher than other brands in the industry [7][8]. - Franchisees expressed frustration over the closures, feeling that the company's management decisions were detrimental to their businesses, leading to a breakdown of trust [9][11]. Group 2: Strategic Shift - Heytea's decision to pause franchise expansion is seen as a response to management pressures from rapid growth and negative publicity surrounding franchise operations [12][13]. - The company aims to focus on product innovation to maintain brand reputation and profitability, moving away from aggressive scaling [14][20]. - By 2025, Heytea is expected to be more restrained in its operations, having reduced its franchise and collaboration activities [15][16]. Group 3: Market Position and Competition - Other tea brands like Gu Ming and Mi Xue Bing Cheng are achieving success through standardization and efficiency, while Heytea struggles with maintaining its unique product quality amidst operational challenges [20][21]. - Despite initial success, Heytea's rapid expansion led to management difficulties, with the company now facing the question of how to balance product ideals with operational costs [21][22]. Group 4: Franchise Management Challenges - The initial franchise model was not fully prepared for the scale of operations, leading to management confusion and operational inefficiencies [48][49]. - Franchisees reported high operational pressures due to strict quality control measures, which increased labor and material costs, making profitability challenging [95][96]. - The company has faced criticism for high material costs and stringent operational standards, which have led to franchisee dissatisfaction and operational difficulties [97][98]. Group 5: Future Outlook - As the first batch of franchise contracts nears expiration, the future of Heytea's franchise model remains uncertain, with potential for increased closures if franchisees choose not to renew [105][107]. - The company is attempting to regain franchisee trust through support measures, but the underlying operational challenges and franchisee concerns persist [104][90]. - The article concludes that while Heytea is a strong brand, it must address the needs of its franchisees to ensure long-term success and sustainability [110].