Core Viewpoint - The incident involving a child urinating in a public area of a Haidilao restaurant has raised significant public concern and led to various responses from the company and authorities [1][6]. Group 1: Incident Details - On October 30, a customer reported that a child urinated in a Haidilao restaurant, with the mother using a paper bowl to collect the urine in front of other diners [1][3]. - The mother placed the used paper bowl on a nearby food preparation cart and attempted to clean the area with a towel, resulting in an unpleasant odor [4]. Group 2: Company Response - Haidilao responded to the incident by cleaning and disinfecting the affected area within 15 minutes and disposing of contaminated items [4]. - The company offered a fruit platter as compensation to the affected customer, which was declined due to the unsatisfactory nature of the situation [4]. Group 3: Broader Implications - The incident follows a previous case where individuals were penalized for similar behavior in a Haidilao restaurant, leading to administrative detention and significant financial compensation ordered by the court [6]. - Haidilao has committed to replacing all utensils in the affected restaurant, conducting a deep clean, and refunding all customers who dined during the incident, along with offering tenfold cash compensation for their orders [6].
太恶心!家长在海底捞用纸碗给孩子接小便,邻桌投诉有异味,海底捞回应来了