理想致歉了，但用户对新能源车的全面信任还没到来

Core Viewpoint - The article discusses the recent fire incident involving the Li Auto MEGA vehicle, detailing the company's response, the cause of the incident, and the subsequent recall plan to ensure user safety [2][3][6]. Group 1: Incident Details - The primary cause of the fire was identified as insufficient corrosion resistance of the coolant in a specific batch of Li Auto MEGA 2024 vehicles, which could lead to leakage and potential thermal runaway of the battery under certain conditions [3]. - Prior to the fire, the company's cloud-based warning system had received alerts about the vehicle, but due to the lack of precedent for non-collision fires, immediate emergency measures were not taken, resulting in a missed opportunity for intervention [4]. - The vehicle's low-voltage power supply for emergency functions was designed to remain operational in extreme conditions, allowing users to unlock doors and exit the vehicle [5]. Group 2: Recall and Safety Measures - Li Auto has proactively initiated a recall plan for the affected batch of vehicles, emphasizing a zero-tolerance approach to safety risks and committing to thorough inspections and repairs [6]. - Other models from Li Auto are not affected by this recall, as the coolant issue is specific to the MEGA 2024 model. The company’s cloud-based monitoring platform is designed to identify potential safety risks and contact users promptly [7]. Group 3: Public Response and Perception - The company's response has been generally well-received, with approximately 85% of comments on their official statement being positive, highlighting the company's accountability and proactive measures [10]. - Despite the positive feedback, there are lingering concerns regarding the overall safety of electric vehicles, particularly in light of the fire incidents, which have led some owners to conduct "escape drills" for emergencies [12][14]. Group 4: Industry Implications - The incident raises questions about the safety standards of electric vehicles, particularly regarding battery management systems and coolant quality, which may not be fully addressed by existing regulations [15][16]. - The competitive landscape of the automotive industry is shifting, with a need for manufacturers to prioritize safety over rapid innovation and market capture, especially in light of recent negative incidents [20][21].