高光、失血与急转：喜茶加盟800天

Core Viewpoint - The article discusses the challenges faced by Heytea after its rapid expansion through franchising, highlighting the conflict between brand standards and franchisee profitability, ultimately leading to a strategic pause in new franchise recruitment to reassess its business model and brand positioning [6][7][39]. Group 1: Business Model and Expansion - Heytea was not a typical tea brand, emphasizing product quality and brand image, which led to high operational costs and pressure, especially during the pandemic [6][19]. - In late 2022, Heytea opened its franchise model to accelerate growth and reach lower-tier markets, which initially contributed over 50% of its revenue in 2023 [6][10]. - However, the rapid expansion of franchises created operational challenges, leading to conflicts between the brand's strict standards and the franchisees' operational realities [6][9][29]. Group 2: Franchisee Challenges - Franchisees faced significant operational pressures, including high costs, strict operational processes, and intense market competition, leading to many reporting losses [10][12][13]. - The initial success of franchisees quickly turned into struggles, with many experiencing declining sales and profitability, prompting a wave of store closures [10][13][34]. - Franchisees expressed dissatisfaction with the lack of support from the headquarters, which failed to address their operational challenges effectively [9][10][36]. Group 3: Strategic Adjustments - In early 2024, Heytea announced a pause in its franchise recruitment to reassess its strategy and improve support for existing franchisees [36][39]. - The company shifted its focus back to high-end branding and product differentiation, moving away from aggressive price competition with lower-tier brands [36][39]. - The pause in expansion is seen as an opportunity for Heytea to strengthen its brand image and improve franchisee profitability, which is crucial for long-term sustainability [39][40].