Core Viewpoint - The article discusses the ongoing conflict between women's clothing retailers and consumers, focusing on the trend of oversized tags as a response to high return rates and consumer trust issues in the fashion industry [4][8][22]. Group 1: Industry Trends - The phenomenon of oversized tags in women's clothing has become a significant topic of discussion, with some tags being as large as A4 paper, serving as a deterrent against returns [10][39]. - Retailers are increasingly using these large tags as a "defense mechanism" against consumers who exploit return policies, with some tags designed to be difficult to remove [17][38]. - The introduction of advanced anti-removal technologies, such as adhesive tags and NFC chips, reflects the industry's adaptation to combat return fraud, although the cost of such technologies can be prohibitive for mass-market brands [19][20]. Group 2: Consumer Behavior - The article highlights a shift in consumer behavior, where some individuals treat online shopping as a "try before you buy" experience, leading to a culture of returning items after minimal use [23][30]. - Instances of collective returns by groups, such as students after events, illustrate the growing trend of consumers exploiting return policies, further straining retailers [30][34]. - The dissatisfaction with women's clothing quality has led some consumers to explore men's and children's clothing, finding better fit and quality, which indicates a significant shift in purchasing preferences [60][63]. Group 3: Economic Impact - High return rates have become a financial burden for retailers, with some reporting return rates as high as 75% to 80%, significantly impacting their profitability [37][52]. - The cost of returns, including shipping and handling, can exceed the original sale price of the items, leading to substantial losses for retailers [39][52]. - The implementation of return policies, such as "seven-day no-reason returns," has inadvertently encouraged a culture of return abuse, complicating the financial landscape for retailers [49][51].
女装越做越小但吊牌比脸都大,商家为防「穿过再退货」快把拆吊牌难度整成拆弹了
36氪·2025-11-24 00:05