霸王茶姬、盒马、理想汽车等都是其客户，服务B端客户的线上维保平台获数千万元融资｜早起看早期

Core Viewpoint - The article discusses the recent developments of the smart service platform "TianTian BaiYing," which has completed a multi-million A-round financing and aims to enhance the efficiency of maintenance services for chain enterprises through AI technology and a structured technician training system [6][7]. Group 1: Company Overview - "TianTian BaiYing" is headquartered in Shanghai and focuses on transforming traditional maintenance services for stores by integrating internet technology to improve response efficiency and reduce costs [6]. - The company addresses significant pain points in the maintenance market, which is estimated to exceed 100 billion yuan, including slow response times and high costs for cross-regional maintenance services [6]. Group 2: Recent Developments - The company has experienced a stable monthly growth rate of 10% for seven consecutive months, significantly improving order dispatch and fulfillment efficiency, resulting in at least a 20% cost reduction for clients [4][7]. - In November 2023, the founder, Li Changbo, took over daily operations and initiated a critical restructuring of the business model to standardize and improve service quality [7]. Group 3: Strategic Changes - The company has shifted from relying on scattered maintenance workers to a more controlled model, focusing on deep integration with chain brand headquarters and strict quality control of technicians [7]. - Key reforms include standardizing maintenance service protocols and implementing a new pricing structure, which separates skill fees and attitude fees [7]. Group 4: Technological Advancements - The company's technology is evolving from an order management system to a more complex "person (technician) - goods (materials) - site (store)" collaborative scheduling algorithm [8]. - The introduction of AI-driven solutions for quoting, dispatching, and quality inspection is underway, with the goal of optimizing service efficiency nationwide [8].