年底了,电商人都把帐算清了吗?
虎嗅APP·2025-12-11 13:57

Core Insights - The article emphasizes the importance of understanding the return on investment (ROI) in e-commerce, as many businesses struggle to reconcile their sales growth with actual profits, highlighting a case where a company achieved 13 million yuan in sales but only 50,000 yuan in net profit due to focusing solely on GMV growth without considering ROI [2][4]. Group 1: E-commerce Challenges - E-commerce platforms are becoming more complex, requiring businesses to adapt to diverse consumer behaviors and marketing strategies [3]. - Businesses are encouraged to analyze the entire customer journey rather than focusing on isolated metrics, as this can lead to better resource allocation and decision-making [4][11]. Group 2: New Solutions from Douyin E-commerce - Douyin E-commerce has introduced a new marketing product called "Qianchuan·Chengfang," which aims to help businesses clarify their operational costs and maximize the value of every investment [8][10]. - The platform offers three main capabilities: Qianshe (strategy management), Qianyi (execution management), and Qianxun (intelligent recommendations), which collectively enhance businesses' marketing effectiveness [10][14]. Group 3: Steps to Optimize Business Operations - The first step involves helping businesses calculate their total costs across all stages of the sales process, providing a comprehensive view of user acquisition costs [11]. - The second step focuses on optimizing budget allocation and ROI targets through intelligent systems that streamline marketing and advertising efforts [12][15]. - The third step aims to enhance profit levels by optimizing marketing strategies to achieve the best ROI and maximize overall profits [15]. Group 4: Enhanced Marketing Strategies - The article discusses the upgrade of smart coupons to help businesses achieve specific growth targets, such as attracting new customers or activating memberships [20]. - A new dual-commission model for influencer partnerships allows for more flexible collaboration, benefiting both influencers and businesses by reducing costs and increasing profits [21][22]. Group 5: AI Integration and Dynamic Decision-Making - AI plays a crucial role in optimizing marketing strategies by analyzing user behavior across the entire customer journey, enabling businesses to make informed decisions [14][23]. - The integration of AI tools allows for real-time adjustments and recommendations, helping businesses stay aligned with market trends and consumer preferences [23]. Conclusion - The evolution of user behavior and business needs has prompted a shift in platform strategies, with Douyin E-commerce moving towards a model that emphasizes shared ROI goals with businesses, marking a significant transformation in the e-commerce landscape [25].