ToC智能体火得快,但更大的价值在企业丨中关村科金@MEET2026
量子位·2025-12-12 05:30

Core Viewpoints - The transition from the mobile internet's "human-machine connection" to the AI era's "intelligent connection" signifies a profound restructuring within enterprises, where the essence lies in stronger connections rather than merely enhanced tools [1][9]. - Intelligent agents are emerging as super connectors, weaving together people, data, knowledge, and intelligence into the entire operational framework of enterprises, thus forming a new digital workforce [2][12]. Group 1: Intelligent Agent Implementation - The implementation of intelligent agents is not a one-time project but a long-term endeavor driven by continuous iteration across three elements: scenario selection, data and knowledge governance, and model construction [3][14][17]. - Enterprises are advised to focus on three key platforms for effective intelligent agent deployment: a large model platform for cognitive capabilities, an AI capability platform for perception, and an AI data platform for organizational memory [19][20][25]. Group 2: Market Opportunities and Applications - Intelligent agents are creating significant value in both internal and external enterprise operations, enhancing collaboration among employees and improving customer engagement through marketing, customer service, and sales empowerment [12][36]. - The marketing service scenario is highlighted as the most typical and effective application area for intelligent agents, enabling efficient interaction with millions of users through a unified management system [35][36]. Group 3: Industry-Specific Applications - In the financial sector, the company has served over 200 banks and 500 financial institutions, developing numerous intelligent agent solutions for risk control, consumer protection, and credit scenarios [41]. - The industrial sector is also seeing extensive applications of intelligent agents, with a focus on leveraging large language models and other advanced technologies to enhance operational efficiency and optimize processes [45][46]. Group 4: Global Expansion and Future Outlook - The company positions itself as a leading provider of enterprise-level large model technology and application services, actively expanding into international markets such as Hong Kong, Singapore, Malaysia, Thailand, and Indonesia [47]. - The future of intelligent agents in enterprises hinges on creating substantial value, with a higher demand for industry know-how, accuracy, and compliance compared to consumer-facing applications [49][50].