智悦互动 办税无忧 | 高频业务“手把手”，实例教学超实用！

Core Viewpoint - The article discusses the implementation of an intelligent interactive tax service system that allows taxpayers to engage with tax authorities through automated responses and human assistance, enhancing the efficiency of tax-related inquiries and processes [3][4][5]. Group 1: Intelligent Interaction Steps - Step 1: Intelligent Response - Users can input keywords into the dialogue box to receive 24/7 automated responses from the intelligent robot "Yueyue," providing relevant policy documents and operational guidelines [3]. - Step 2: Material Upload and Confirmation - After engaging with a human representative, taxpayers can upload necessary documents directly as per the representative's request, ensuring a streamlined process for business operations [4]. - Step 3: Follow-up Operations - Taxpayers can leave messages or schedule appointments during non-working hours, and they can track the status of their inquiries or business confirmations through the system [5]. Group 2: Business Confirmation and Tracking - Immediate matters, such as "dissolving the association of related personnel," will be processed online, while non-immediate matters will generate a work order for further handling [5]. - Taxpayers can check the status of their work orders and perform actions such as reminders or terminations through the interactive system [5].