中关村科金总裁喻友平：为何有些Agent企业一试用就没了下文？

Core Viewpoint - The only correct strategy for To B platform companies is to focus on a core track, invest sufficient resources to achieve excellence, and rely on ecosystem collaboration for other parts [2]. Group 1: AI and Intelligent Agents - The essence of large models is to address the issues of intelligent and scalable service processes, but not all problems require intelligent agents [3][6]. - The application of intelligent agents is focused on enhancing collaboration and productivity in marketing, customer service, and sales [6][9]. - The commercial model for AI agents is still in a state of exploration, with various billing methods being tested, but the priority should be on delivering value to clients [11][12]. Group 2: Industry Positioning and Strategy - The core mission of the company is to integrate past experiences and product matrices with new AI technologies to find a unique ecological position in the industry [4][26]. - The company emphasizes the importance of deep integration with existing business processes and the need for continuous effect tuning based on industry experience [7][8]. - The company has launched the "Super Connection" global ecosystem partnership plan, collaborating with major cloud and computing companies to enhance its service offerings [15][26]. Group 3: Market Trends and Client Needs - The demand from clients varies by sector, with state-owned enterprises focusing on efficiency and innovation, while private enterprises prioritize revenue growth and cost reduction [14][20]. - The future trend is expected to shift towards "everyone having an agent," facilitating direct communication and collaboration between personal and business agents [9][10]. - The company aims to create a comprehensive marketing service platform that integrates various customer interaction points, enhancing the overall customer experience [23][24][25]. Group 4: Product Development and Ecosystem - The company has developed a product matrix that includes various platforms and applications to support the deployment of intelligent agents across different industries [26][27]. - The focus is on ensuring that the intelligent agent platforms can effectively support business scenarios and provide measurable value [29]. - The company believes that the biggest opportunity in the AI industry lies in the chip sector, anticipating that chips will become standardized products, thus enabling broader application opportunities [28].