2025年科尔尼行业系列回顾|零售
科尔尼管理咨询·2025-12-31 01:29

Core Insights - The retail industry is transitioning from "traffic and price competition" to "value creation and efficiency realization" by 2025, with a focus on rational consumption and deeper user relationships [1] Group 1: Fresh Produce Value Transformation - Fresh produce retail maintains high growth but faces widespread losses, necessitating a shift from scale expansion to value competition driven by supply chain efficiency, category structure, and operational capabilities [2][4] Group 2: Rise of Efficient Retail - The return to rational consumption is pushing retail from "large and comprehensive" to "small and refined," with membership and discount stores becoming key carriers of efficient retail through quality-price ratio and human-centric experiences [5] Group 3: Sports Business Monetization - The sports industry is moving from sentiment-driven to value management, with event IP, broadcasting, and gambling forming the core value pool, where commercial success relies on systematic layout of growth levers and operational efficiency [6] Group 4: Revival of Physical Experience - Physical retail is not dying but is reshaping growth logic through "small and beautiful" stores, modular design, and immersive experiences, with fashion and beauty sectors leading the store upgrade [8] Group 5: Consumer Sentiment Dullness - Consumers are not collapsing under pressure but are developing "tolerance" for uncertainty, indicating that retail growth hinges on alleviating long-term emotional fatigue and experience monotony [10] Group 6: Sustainable Tourism Industry Transformation - The tourism industry is shifting from merely pursuing scale and foot traffic to a core development path centered on "regenerative growth," balancing economic value with environmental protection, cultural heritage, and community win-win [13] Group 7: Reconstruction of Tourism Retail - Global traveler numbers are recovering, but tourism retail growth is lagging, with a decline in per capita spending evolving from short-term fluctuations to structural imbalances, necessitating a reconfiguration of products, experiences, and operational models to regain consumer appeal [16] Group 8: Active Membership Management - Membership systems are evolving from rule-driven passive management to proactive management centered on data, emotions, and scenarios, becoming a key engine for leveraging existing and ecological growth [17][18]

2025年科尔尼行业系列回顾|零售 - Reportify