新官上任不迷路:致新任CEO的一封信 (上篇)
麦肯锡·2026-01-06 04:19

Core Insights - The article emphasizes the challenges faced by new or incoming CEOs, highlighting the importance of effective communication and adaptability in their roles [3][4] - It presents the "EDGE framework" for managing stakeholder relationships, which includes expanding perspectives, shaping unique narratives, maintaining a growth mindset, and deep engagement [5][6] Group 1: Challenges for New CEOs - New CEOs face unprecedented pressure, with average tenures dropping to a historical low of 6.8 years, leading to significant value risks, with S&P 1500 companies losing nearly $1 trillion annually due to poor leadership transitions [4][2] - The complexity of stakeholder relationships has increased, requiring new CEOs to adapt quickly to their public roles and manage diverse interests from investors, regulators, media, employees, and the broader community [4][5] Group 2: The EDGE Framework - The "EDGE framework" consists of four components: - Expanded: Positioning the CEO as a bridge between the organization and external stakeholders [5] - Distinctive: Crafting the CEO's narrative to articulate the company's value [5] - Growth-oriented: Encouraging the team to act as ambassadors for the vision [5] - Engaged: Fostering organic connections with stakeholders [5] Group 3: Stakeholder Engagement Strategies - Establishing strong relationships with stakeholders is crucial for successful agenda implementation, with 30% of surveyed CEOs believing that strengthening external relationships in the first two years significantly enhances success rates [6] - New CEOs should assess communication strategies during the transition period, leveraging the opportunity to clarify priorities and build new connections [6][7] Group 4: Transition Strategies - Smooth transitions require learning from predecessors and maintaining humility to ensure a successful power shift [7][9] - Engaging with previously overlooked stakeholders, such as skeptical investors or critical media, can help build trust and address concerns during the transition [7][10] Group 5: Listening and Analysis - The "listening journey" allows new CEOs to understand core stakeholders' perspectives, helping to identify strengths and risks in the company's vision [10] - Conducting a "stakeholder analysis" is essential for external CEOs to evaluate strategic performance and align with stakeholder expectations [13] Group 6: Narrative Development - Crafting a unique narrative is vital for building trust and resonance with stakeholders, focusing on personal identity, mission, vision, and execution rhythm [21][26] - Effective storytelling can enhance communication, with successful CEOs often practicing and refining their narrative to ensure clarity and engagement [27][28]

新官上任不迷路:致新任CEO的一封信 (上篇) - Reportify