年终购物季 | 一文读懂消费索票常识

Core Viewpoint - The article emphasizes the importance of requesting invoices during consumer transactions, highlighting that invoices serve as both proof of purchase and a tool for consumer rights protection, as well as a key element in tax regulation [4]. Group 1: Invoice Requesting Rights - Consumers have the right to request invoices for any purchase, service received, or business activity, regardless of the amount or context, applicable in both online and offline scenarios [4][5]. - Offline scenarios include dining, supermarket shopping, appliance repairs, renovation services, and educational training, while online scenarios cover e-commerce purchases, food delivery, ride-hailing services, and paid platform services [4]. Group 2: Information Required for Invoice Issuance - Individuals only need to provide their name to request a general VAT invoice, without needing to present taxpayer identification numbers, addresses, phone numbers, bank details, or identification documents [6]. - Consumers are not allowed to request special VAT invoices as per the regulations [6]. Group 3: Invoice Compliance and Authenticity - Invoice content must be accurate, and consumers cannot request changes to item names or amounts; any discrepancies render the invoice invalid for financial reimbursement [7]. - Consumers can verify the authenticity of invoices through the official National Taxation Administration's verification platform by entering specific details such as invoice code, number, date, and amount [7]. Group 4: Consumer Rights in Case of Invoice Refusal - In cases where merchants refuse to issue invoices, consumers should first negotiate directly with the merchant, and if unsuccessful, they can file a complaint via the 12366 tax service hotline [7]. - For online purchases, consumers can report the issue to the e-commerce platform or contact the local tax service hotline [7].