Core Viewpoint - The article discusses the controversy surrounding "Xibei's pre-made dishes," highlighting the conflict between Xibei and internet celebrity Luo Yonghao, which escalated into a public debate about food safety and industry standards [2][3]. Timeline of Events - The controversy began on September 10, 2025, when Luo Yonghao criticized Xibei for using expensive pre-made dishes and called for legislation to require restaurants to disclose the use of such dishes [6]. - On September 11, Xibei's founder, Jia Guolong, publicly denied the use of pre-made dishes in their restaurants and announced plans to sue Luo Yonghao, which led to a heated exchange on social media [8]. - Following the backlash, Xibei held a meeting with 18,000 employees to boost morale and announced a 500 yuan subsidy for frontline staff [9]. - On September 12, Xibei released a lengthy statement denying Luo's accusations and opened its kitchens for public inspection, which inadvertently raised further concerns about food hygiene [10][11]. - Luo Yonghao responded with a live stream that attracted over 693,000 viewers, emphasizing the need for national standards on pre-made dishes [12]. - By September 19, Xibei issued an apology and committed to adjusting its operations to ensure more dishes are prepared on-site rather than pre-made [19]. - Xibei implemented several promotional activities, including issuing coupons and reducing prices for over 40 dishes, in an effort to regain customer trust [20][21]. - On January 15, 2026, Xibei confirmed the closure of 102 stores, representing 30% of its locations, due to the financial impact of the controversy [31]. Industry Context - The article outlines the definition of pre-made dishes as per regulatory standards, emphasizing the distinction between pre-made and freshly prepared meals [39][40]. - It highlights the ongoing debate regarding the use of pre-made dishes in the restaurant industry, particularly the lack of transparency in disclosing such practices to consumers [41]. - The role of "Hua Yu Hua," a marketing consulting firm, is discussed, noting its long-standing relationship with Xibei and its involvement in the public relations aspect of the controversy [49][50].
「决战」前夜,账号「失声」:贾国龙能消停了吗?
36氪·2026-01-17 13:52