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Core Viewpoint - The article highlights a unique business model where the seller, referred to as "Guo Ma," prioritizes customer needs and cost-effectiveness over aggressive sales tactics, fostering trust and long-term relationships with customers [10][11]. Group 1: Customer-Centric Approach - Guo Ma encourages customers to purchase only what they need, emphasizing that spending should be mindful and not wasteful, especially when buying for family members [10]. - The seller's approach contrasts with typical sales strategies that focus on maximizing sales volume, showcasing a commitment to customer satisfaction and financial prudence [10][11]. Group 2: Quality and Sourcing - Products sold by Guo Ma are personally sourced and vetted, ensuring high quality and value for customers [12]. - By directly connecting with factories and eliminating middlemen, Guo Ma offers products at lower prices, with 80% of typical retail prices often going to advertising and intermediaries [13][14]. Group 3: Trust and After-Sales Service - Guo Ma provides a lifetime after-sales service, which builds customer loyalty and trust, as customers feel assured that any issues will be addressed [14][15]. - The seller's proactive communication regarding delivery and returns demonstrates a high level of responsibility and care for customer convenience [16].