探店北京区域“胖改”店

Core Viewpoint - The article discusses the transformation of traditional supermarkets in Beijing, particularly focusing on the "胖改" (Fat Reform) initiative, which aims to enhance the shopping experience but has led to mixed consumer responses regarding pricing and product availability [5][25]. Group 1: Consumer Experience - Consumers have reported a decline in foot traffic and interest in supermarkets post-reform, with many expressing dissatisfaction over increased prices and a lack of everyday products [6][7][25]. - The transformation has made stores appear cleaner and more organized, but this has not translated into higher customer satisfaction, especially among price-sensitive shoppers [6][9][25]. - Observations indicate that during peak shopping times, such as holidays, the customer turnout has significantly decreased compared to pre-reform levels [7][19]. Group 2: Pricing and Competition - The article highlights that the average prices of products in reformed stores have increased, which has alienated budget-conscious consumers [26][28]. - Comparisons with e-commerce platforms reveal that many products are available at significantly lower prices online, leading consumers to prefer online shopping over physical stores [12][30]. - The competition from membership-based stores like Sam's Club is intensifying, putting additional pressure on traditional supermarkets to justify their pricing strategies [26][28]. Group 3: Operational Challenges - The reform has led to increased operational costs, particularly in labor, as stores have expanded their workforce and raised employee salaries significantly [29][30]. - Despite some positive metrics, such as increased sales and customer return rates, the long-term sustainability of these reforms remains uncertain due to rising costs and the challenge of maintaining service quality across different locations [28][30]. - The article emphasizes the need for traditional supermarkets to balance quality and pricing while navigating the complexities of supply chain management and organizational culture [30][31].