华住,如何成为供应商的「佣金之王」?
36氪·2026-01-28 01:04

Core Viewpoint - The article discusses how Huazhu has leveraged high commission rates to enhance its performance, positioning itself as a leading player in the hotel industry despite challenges faced by its franchisees [4][7][36]. Group 1: Commission Structure and Revenue - Huazhu's overall commission rate is estimated to reach 12%, significantly higher than Ctrip's hotel booking commission rate of approximately 8%-10% [4][26]. - In 2025, Huazhu's total revenue is projected to be 800 billion, with franchisees contributing 703 billion, and Huazhu earning 87 billion from franchisees, resulting in a commission rate of 12.38% [25][26]. - Huazhu has managed to collect service fees from Ctrip, amounting to 1.12 billion and 1.46 billion in 2023 and 2024, respectively, effectively recouping nearly half of its commission expenses [11][12]. Group 2: Franchisee Challenges - Many franchisees report difficulties due to a lack of distance protection, leading to multiple franchises opening within close proximity, which has resulted in declining single-store revenue [7][43]. - Franchisees are increasingly dissatisfied, with reports of high turnover among store managers and complaints about operational inefficiencies [41][46]. - The average occupancy rate and daily room price for Huazhu's franchisees have declined, with single-store revenue dropping from 637 million to 630 million [43][44]. Group 3: Membership and User Base - Huazhu has built a robust membership system, with over 300 million members as of Q3 2025, contributing significantly to its order volume [15][16]. - The central reservation system accounted for 65.1% of Huazhu's room nights, indicating a lower reliance on OTA platforms compared to competitors [16][17]. Group 4: Expansion and Market Strategy - Huazhu has aggressively expanded its franchise model, increasing the number of franchise hotels from 5,746 to 10,380 between 2020 and 2024 [30][31]. - The company has focused on upgrading older hotels, with the proportion of outdated stores dropping from 29% to 4%, while newer versions have increased from 34% to 71% [32][35]. - Despite the rapid expansion, the competitive landscape has intensified, leading to franchisee concerns about profitability and market saturation [38][46].

华住,如何成为供应商的「佣金之王」? - Reportify