中金:如何看待国内Chatbot“大战”?
中金点睛·2026-02-04 23:52

Core Viewpoint - The domestic Chatbot market is rapidly evolving, with Doubao achieving over 100 million DAU and leveraging the opportunity of sponsoring the 2026 CCTV Spring Festival Gala to expand further. Other competitors like Yuanbao and Qianwen are also innovating to gain market share. The competitive landscape for domestic Chatbots appears to be solidifying, with Doubao's unique positioning of "starting with EQ, compatible with IQ" providing a significant advantage over competitors [3][4][12]. User Data and Market Position - Doubao's DAU surpassed 100 million in December 2025, with a DAU/MAU ratio exceeding 30%, significantly higher than competitors at around 15%. The new user 30-day retention rate for Doubao is also notably superior, indicating that its EQ-focused approach meets core user needs effectively [4][30]. - Doubao's user engagement metrics show a lower percentage of shallow users (0-3 seconds) compared to Yuanbao and Qianwen, while the proportion of deep users (over 10 minutes) is higher, suggesting a deeper connection with users [30]. Competitive Landscape - The competition among major internet companies like ByteDance, Alibaba, and Tencent is intensifying, particularly around the Spring Festival period. Each company is adopting differentiated strategies based on their core strengths, focusing on user entry points and practical applications rather than just model capabilities [7][11]. - The first phase of competition saw significant organizational changes, with Alibaba forming the "Qianwen C-end Business Group" and Tencent appointing a former OpenAI researcher as chief AI scientist. Doubao's DAU milestone and its partnership with the Spring Festival Gala were also highlighted [8][9]. Product Differentiation - Doubao's unique positioning emphasizes emotional intelligence (EQ) alongside rational intelligence (IQ), contrasting with competitors that focus primarily on IQ. This differentiation is evident in Doubao's product design, which prioritizes human-like interaction and emotional engagement [14][16]. - Doubao is the only mainstream Chatbot with a personified character, enhancing user relatability and emotional connection. Its voice interaction capabilities are also more advanced, supporting multiple dialects and customizable voice tones [16][22]. Challenges for Competitors - Competitors have not significantly imitated Doubao's unique EQ-focused positioning, which may stem from strategic recognition issues or reliance on their existing strengths. The pursuit of high emotional intelligence is a complex, systemic challenge that cannot be easily replicated [36][37]. - Doubao's high emotional intelligence is a result of comprehensive optimizations across models, products, and data engineering, creating a competitive barrier that requires systemic efforts to overcome [37][38]. Future Outlook - Doubao's approach to user engagement and product development is informed by real user feedback, allowing it to adapt and innovate effectively. This strategy positions Doubao favorably in the evolving AI landscape, where user needs dictate product direction rather than solely technological advancements [28][29]. - The overseas version, Dola, is also showing potential, having surpassed 10 million DAU by the end of 2025, indicating that the EQ-focused strategy may resonate in international markets as well [43][44].

中金:如何看待国内Chatbot“大战”? - Reportify