在不为与有为之间,读懂vivo的「笃心笃行」
36氪·2026-02-05 14:10

Core Viewpoint - Vivo is navigating uncertainty in the competitive smartphone market by focusing on user orientation as a core organizational capability [4][6][25] Market Overview - The Chinese smartphone market is projected to see a slight decline in shipments, reaching 285 million units in 2025, indicating a competitive landscape where major players hold over 15% market share each [4] - The competition is intensifying, with a significant gap of only a few million units between the top and fifth-ranked manufacturers [4] Vivo's Strategic Direction - Vivo's founder, Shen Wei, emphasizes the need to transform user orientation from a mere awareness into a systematic insight and practice within the organization [6][25] - The company aims to cultivate a culture where user orientation permeates all aspects of its operations, becoming an intrinsic part of its organizational DNA [24][26] Innovation and Market Challenges - The smartphone industry is experiencing prolonged user upgrade cycles, now averaging 33 months, alongside rising supply chain costs due to increased storage chip prices [8] - The emergence of AI smartphones has disrupted traditional definitions of innovation, compelling manufacturers to rethink their approaches to user needs and technological advancements [8][9] Vivo's Commitment to User Experience - Vivo is committed to deepening its focus on four key technological areas: design, imaging, system, and performance, which are crucial for enhancing user experience [15][19] - The company has developed a comprehensive imaging capability, exemplified by the X300 series, which integrates advanced technologies to redefine user expectations in smartphone photography [16][18] Expansion Beyond Traditional Boundaries - Vivo is evolving from a traditional smartphone manufacturer to a platform-based technology ecosystem, with plans to enter the robotics sector and develop mixed reality products [19][21] - The company is strategically investing in XR and robotics, aiming to create a diverse ecosystem of products that enhance user experiences across various scenarios [21] Organizational Evolution - Vivo is focused on building organizational capabilities that can withstand market fluctuations, emphasizing the importance of user orientation in decision-making processes [23][24] - The company aims to implement a user-oriented innovation framework across all departments, ensuring that every aspect of its operations aligns with user needs [25][26] Future Vision - Vivo's imaging technology strategy is seen as a pivotal element in its transition to a platform-based technology company, with aspirations to extend its capabilities across multiple industries [27] - The company envisions a future where its products are synonymous with warmth, reliability, and user-centric design, aiming to leave a lasting impression in the tech landscape [28]