华住会被约谈,旗下有全季、汉庭、桔子等酒店品牌
YOUNG财经 漾财经·2026-02-11 12:32

Core Viewpoint - Huazhu Group is facing scrutiny from the Beijing Consumer Association regarding unfair terms in its membership service agreement, which may infringe on consumer rights [2][4]. Group 1: Regulatory Actions - The Beijing Consumer Association has conducted an investigation and found that the terms of the Huazhu membership plan, effective from July 18, 2025, contain clauses that unreasonably limit consumer rights [4]. - The specific clause in question mandates that disputes must be submitted to the Shanghai Arbitration Commission, thereby restricting consumers' rights to file lawsuits in court as per the Civil Procedure Law of the People's Republic of China [4]. Group 2: Consumer Rights Advocacy - The Beijing Consumer Association urges Huazhu to recognize the issues and take corrective actions to integrate respect for consumer rights into its business practices, promoting a healthy and orderly development of the accommodation service industry [8]. - The association will monitor Huazhu's compliance with the required rectifications and may take further actions if the company fails to meet the deadlines, including public criticism and potential legal actions [8]. Group 3: Company Overview - As of September 30, 2025, Huazhu Group operates over 12,000 hotels across more than 1,500 cities, encompassing over 30 brands, including Qianxi, Hanting, and Orange [8].

华住会被约谈,旗下有全季、汉庭、桔子等酒店品牌 - Reportify