惊现大Bug！满200减200被薅惨了。豆瓣回应：无法承受巨额损失

Core Viewpoint - Douban experienced a significant operational incident on March 2, 2026, where a backend error transformed a promotional offer from "spend 200 get 20 off" to "spend 200 get 200 off," effectively allowing users to purchase items for free, only paying for shipping [1]. Group 1 - The error led to a massive rush from users, with many products, including cultural and calendar items, being sold out almost instantly, causing the platform to crash [1]. - Users shared their "lucky orders," where items worth over 200 yuan were purchased for just a few yuan, highlighting the incident as an extraordinary benefit for consumers [2]. - By around 10 AM, Douban fixed the error, rendering the promotion void. The company acknowledged that the abnormal orders resulted in significant losses beyond their capacity to handle, leading to a decision not to fulfill these orders [4]. Group 2 - Douban announced that all orders placed between midnight and 10 AM would be automatically refunded, and as compensation, affected users would receive a 20 yuan no-threshold red envelope [4]. - The incident transitioned from a widespread celebration among users to an official emergency response, emphasizing the need for e-commerce platforms to double-check promotional settings before implementation [6].